Electric Tubular Heaters for Foodservice EquipmentA foodservice equipment manufacturer was designing a new oven and needed assistance with a reliable tubular heating solution. They reached out to Durex Industries because quality products, extensive engineering experience, and the quick ability to assist with new product rollouts was a necessity.The manufacturer’s goal was to produce a new oven that would be a functional and reliable improvement over their competitor's product. The competitor’s foodservice products are known for having premature tubular heater failures. The manufacturer was also in a time crunch because the new ovens needed to be ready for an upcoming trade show, so turnaround time had to be fast. Durex’ engineering team immediately analyzed the competitive tubular heater and identified multiple causes for the heating element failures. A new tubular heating element was designed and manufactured in time for the customer to meet the trade show date. Due to the new improved oven design, the manufacturer won a significant level of new business. Durex' ability to provide fast engineering support and to meet their production requirements was critical to their success.
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